Privacy Policy – GDPR for Hounest.com
This Privacy Policy explains how Hounest.com (operated by SC Season Arena SRL) collects, uses, and protects the personal data of its users, in compliance with the General Data Protection Regulation (GDPR). By using our platform, you agree to the collection and use of your personal data in accordance with this policy.
1. Who We Are
Our website address is: https://hounest.com. The Hounest platform offers users a digital space for listing and booking real estate properties.
2. What Personal Data We Collect and Why
2.1 Comments
When users leave comments on the site, we collect the data displayed in the comments form, including the visitor’s IP address and browser user agent string to help detect spam. An anonymized string created from your email address (hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here.
2.2 Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.
2.3 Contact Forms
The data provided through contact forms will be used to respond to inquiries and provide support to users. This data will be stored only for as long as necessary to manage your request.
3. Cookies
We use cookies to enhance the user experience on the website. Full details on how cookies are used will be available in our Cookie Policy.
4. Legal Basis for Data Processing
The collection and processing of your personal data are based on the following legal grounds:
- Your consent when you voluntarily provide data (e.g., filling out forms, posting comments).
- Contract execution when data processing is necessary to provide our services, such as bookings.
- Legitimate interests when we collect data to improve the platform’s functionality.
5. Who We Share Your Data With
Your data will not be sold or shared with third parties without your consent, except when necessary to:
- Comply with the law or respond to legal requests.
- Detect and prevent fraud or other illegal activities.
6. Your Rights Under GDPR
Under GDPR, you have the following rights concerning your personal data:
- Right to access: You have the right to request a copy of the personal data we hold about you.
- Right to rectification: You can request the correction of incorrect or incomplete data.
- Right to erasure: You can request that we delete your personal data unless we are legally obligated to keep it.
- Right to restrict processing: You can request a restriction on the processing of your data in certain situations.
- Right to data portability: You can request to transfer your personal data to another service provider.
- Right to object: You have the right to object to the processing of your data for direct marketing purposes.
7. How Long We Retain Your Data
We will retain personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with legal obligations for retention and archiving.
8. Security Measures
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. This includes encryption, limited access, and other security protocols to ensure the confidentiality and security of your data.
9. Right to Lodge a Complaint
If you believe that your personal data has been processed improperly, you have the right to file a complaint with your local data protection authority or the Romanian National Authority for the Supervision of Personal Data Processing (ANSPDCP).
10. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and users are encouraged to review it periodically.
Company Legal Information: SC Season Arena SRL, registered office in Turda, Traian Street, no. 30B, Turda, Cluj County, Romania.
